Privacy Policy

What personal information we collect? What we will do with your information? What we will not do with your personal information? How we collect and process your information? How long we hold your information? Updating and accessing your personal information? Keeping your personal information secure? What are cookies? We use the following cookies

Foxton Readers is committed to protecting the safety and security of our registered users, including students, teachers, school administrators and parents (collectively, Registrants) and we are sensitive to our Registrant’s concerns about the safety of the personal information provided to us. Please read this Privacy Policy carefully in order to understand how any personal information collected by us is used.

What personal information we collect?

We collect two main types of information – personal information and anonymous information – and we may use personal and anonymous information to create aggregate information (which does not identify and cannot reasonably be used to identify an individual student).

We collect the following categories of personal information:

As a customer, prospective customer, or user of our Site, we may collect information such as your name, contact information including phone number and email address, school name, class year and country or state of residence or school.

We may also collect details of other interactions that you have with us, together with any other information that you choose to provide us with, for example, through your interactions with our customer and technical support teams.

We do not however collect any unnecessary personal information from Registrants (for instance, information about religious beliefs).

It is impractical in most circumstances for you to remain anonymous, and we may not be able to interact with you, provide access to the Site, or answer your enquiry if we are not able to identify you or collect your personal information.

In the case of school/educational institution customers (School Customer), we seek consent from the School Customer to be provided with Registrant information for and on behalf of that student or teacher.

In the case of individual / home subscriptions (Home Customers) we seek consent from the Home Customer at the time of purchasing and registering the product to use the information collected. Where the Home Customer is a student who is a minor, we ask that permission be sought by that student’s parent / legal guardian.

Registrants who do not give this consent (or do not have this consent provided on their behalf) cannot provide us with their personal information and cannot use the Site. You can however withdraw your consent at any time.

What we will do with your information?

The information collected from Registrants, customers or prospective customers may be used for the following purposes

to provide access to our products and services;

to manage prospective purchases, purchased subscriptions and payments including to provide quotes or offers for, and updates about, our products and services;

to send a confirmation notice to the Registrant of the registration; to administer and manage accounts, including password resetting, responding to questions raised by Registrants, to contact the Registrant about any problems with the Registrant’s account or conduct on the Site;

to send out a Foxton Readers newsletter or emails about the Site including information about current events, changes, improvements, upgrades, new product development and rules of the Site;

to publish the names of winners and high performers on the Site or in the Foxton Readers newsletter and to provide results data for each Registrant or school class;

to send prizes or certificates for participation and performance on the Site;

for administrative, planning, product or service development, staff training, quality control and research purposes relating to our products and services;

for marketing purposes, but only where we have express or implied consent to contact someone or we are otherwise permitted by law to do so. Registrants may also opt out at any time by following the specific opt out instructions within the communications that we send.

The Site does not provide students with any means to communicate directly with each other. There are no chat rooms connected with the learning resources.

What we will not do with your personal information?

Foxton Readers will keep your personal information confidential and not sell or disclose your information to advertisers or any external third parties, unless:

we believe, in good faith, that we are required to share your information with a third party such as a regulator or court in order to comply with law, regulation, legal process, court order or subpoena;

to enforce our Terms & Conditions or the terms of the licence granted to access and use the Site;

the disclosure is to a third party that acts on our behalf, powers certain aspects of our Sites or processes data on our behalf, such as a distributor of our products and services, the licensor or owner of a product or resource that we distribute, or to a contracted service provider;

in connection with any transaction involving our companies or assets, where another party acquires ownership or operation of the Site, in which case that successor organization will be subject to the obligations in this Privacy Policy and any contractual representations we have entered into; or

to protect the safety and security of our Registrants and our Site.

If third parties act on our behalf, we require them to hold, use and disclose your personal information in accordance with this Privacy Policy, applicable privacy obligations and our contractual obligations

Generally we will only use your information within Foxton Readers, however, sometimes we provide data on results to government education departments, peak bodies managing or representing schools, or schools themselves, especially in the case of School Customers, who use the features of our products (such as performance reporting tools) for educational / teaching purposes. We will require these third parties to comply strictly with our instructions, use the information only for legitimate educational interests and not for any commercial purposes

We do not sell data to advertisers (whether personal, anonymous or aggregated). We do not use data to engage in targeted advertising to children and we do not create or build personal profiles of students other than for the purpose of supporting authorized educational/school purposes or as otherwise specifically authorized by a parent/student or school/educational institution customer.

How we collect and process your information?

We may collect your personal information in a number of ways, including:

directly from you (unless it is unreasonable or impracticable to do so);
from our school / educational institution customers (e.g. teachers or school administrators that purchase access to our Site for their students and teachers); or
from third parties such as our distributors (resellers and sales agents).

In order to register for Foxton Readers resources, students registering individually and not part of a school, must give their consent at the time of registration to provide us with their personal information such as their name, age and email address (or if they are under 13 years of age, or legally a minor in their relevant location, a parent or guardian must consent on their behalf).
Alternatively, parents registering on behalf of their child(ren), must give their consent at the time of registration to provide us with information about them and their child(ren).
Teachers or administrators registering for their class or school must give their consent at the time of registration to provide us with their own name, class name, school name and their email address, as well as the names of their students.
We also ask for Registrants’ consent to use any personal information collected in accordance with this Privacy Policy at the time of signing in. If a Registrant does not wish to provide us with their consent, they cannot agree to the Site Terms and Conditions and must not use the Site.

How long we hold your information?

We retain the personal information that we collect from and about our Registrants for as long as it is needed to provide access to the Site or to manage that Registrant’s account. We take reasonable steps to delete the personal information we collect if your registration to use our Site lapses and you opt out of receiving further communications from us, or if you ask us to delete your information. We may however retain and use personal information as necessary to comply with our legal and regulatory obligations, to resolve disputes and to enforce our agreements, and we may retain and use anonymous and aggregated information for performance reporting, benchmarking and analytic purposes and for product and service improvement.

Registrants can request that their personal information be deleted by contacting the Foxton Readers Data Protection and Privacy Officer (contact us here).

Updating and accessing your personal information?

Registrants have a right to acces to the personal information we hold about them on by their account , and Registrants can also update their personal information at any time, in each case by Foxton Readers platform.

Keeping your personal information secure?

Foxton Readers is committed to information security. We will use all reasonable endeavours to keep the personal information we collect and use in a secure environment, and we have implemented appropriate technical, administrative and physical security measures that are designed to protect personal information from unauthorised access, disclosure, use and modification. As part of our privacy compliance processes we review these security procedures to consider appropriate new technology and methods and engage independent third parties to review and audit aspects of our information security.

What are cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies perform various tasks, including remembering your preferences, and are an important part of improving your experience of our Websites and Services.
There are three main types of cookies:

Session cookies:  specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you don’t have to re-enter information when you navigate to a new page or check out. Session cookies are not permanently stored on your device and are deleted when the browser closes;
Persistent cookies:  record information about your preferences and are stored in your browser cache or mobile device; and
Third party cookies:  placed by someone other than us which may gather data across multiple websites or sessions.

We use the following cookies

__tlbcpv (Essential)
Used to record unique visitor views of the consent banner.
PHPSESSID (Performance and Functionality)
Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
_ga_# (Analytics and customization)
Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions.
_ga (Analytics and customization)
It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.